It’s The End
of Twitter as We Know It, And I Don’t Feel Fine
By Don
Curren
It’s hard to
pinpoint the exact day that Twitter died.
That’s
partly because its death has come in fits and starts. Since Elon Musk acquired Twitter
in 2022, chaos has reigned; he’s announced some dumb things and not followed
through, announced others and followed through with a vengeance.
But it’s also
partly because the social-media platform lives on as a zombie version of its
former self. It bears a new name – a highly appropriate one - and a grim and
unappealing new logo. In other ways, it's deceptively similar.
Since
everyone’s interaction with a given medium is different, the exact moment it
died and turned into “ZT” (or “Zombie Twitter,” as I refer to it) is different
for everyone.
For some, it
doesn’t seem to have happened yet. It surprises me how many people still use it
heavily despite its current zombie status.
It also
surprises me who continues to use it: some of the nicest-seeming people I ever
encountered on Twitter are still investing a lot of time and energy into ZT.
I continue
to use it as my second-string social media platform, a place to repeat things I
initially post elsewhere, retweet interesting things I stumble on when sporadically
visiting it, and occasionally engage in a bit of conversation.
After
experimenting with Threads, PostNews and CounterSocial (which no one else seems
to have even heard of) I’ve settled, somewhat uneasily, on BlueSky as my
primary social-media venue.
It’s the one
that, so far, is most reminiscent of what initially drew me to Twitter.
I was a reluctant
Tweeter, at first; the idea of writing in such a constrained and ephemeral
format seemed distinctly unappealing.
Working as a
journalist at the time, I was constantly chaffing at the limits imposed on my
writing. When 500 words felt too constrained, 140 characters seemed like a
no-go zone.
But in the
early 2010s, being on social media was seeming like an occupational requirement
for journalists. So, I began to experiment with Twitter.
And I gradually
discovered that it offered much more than a medium for “micro-blogging.”
Beyond the
obvious benefits of drawing attention to my stories and those of my colleagues,
making contacts and engaging with them, it quickly proved to be a realm of
discovery, a way of finding interesting people and links to articles and
information across the spectrum of my interests, both personal and
professional. (Who knew there were so many Iris Murdoch fans out there?)
It was kind
of extraordinary – an infrastructure for rapidly creating communities of
interest, and even a kind of friendship, and an access point to an extremely
broad range of up-to-the-minute information.
It
ultimately became a core part of my working life. The longer I was there, and
the more I tweeted, the more rewarding it became.
Of course,
there were downsides: for every like-minded person on twitter, there were
dozens of unlike-minded ones, and many were rude, obnoxious, and aggressively
ignorant.
But curating
your feed carefully, engaging in judicious blocking and muting, and refusing to
engage in pointless arguments could shield you from a lot of the more annoying
aspects of the platform.
So, when
Musk first took over and started to tinker with Twitter, I wasn’t terribly worried.
I’ve always
had concerns about Musk and the values he embodies, but as a journalist I’d
often worked for owners whose values and ideologies I’d disagreed with.
That alone
wasn’t enough to drive me off the site.
As Musk
gradually began to make his mark on Twitter, people whom I liked and respected
began to leave. And as Musk fired large swathes of Twitter’s staff, its
functionality started to be impaired in various ways.
The small
but lively community I expected to find at the top of my feed every morning
began to disintegrate, and many of the interesting people I’d met and
cultivated from around the world stopped showing up.
Junky ads for
cryptocurrency investments, and phishing phembots gradually supplanted the kind
of information and contacts that attracted me to Twitter in the first place.
That thing
that really began to undermine its usefulness to me was when it reduced the
visibility of non “verified” accounts such as myself.
(No, there’s
no way I’m going to pay the world’s richest man $8 a month for the privilege of
supplying him with free content.)
I found
engagement dropping sharply. Impressions slipped from 400 or more to 100 or less,
and responses of any kind dropped even more precipitously.
The
cost/benefit analysis on any given tweet tilted from, “yes, it’s worth a minute
or five” to “no, I can find something better to do with my time.”
When I found
myself getting more traction on BlueSky, with a twentieth of the followers,
that was, as they say, the “tipping point.”
My partial departure
from ZT is admittedly more pragmatic than principled, as were the departures of
many who spotted Musk’s problematic aspects in the early days and left
immediately.
Musk’s
increasingly odious behavior online has, however, strengthened the principles
side of the equation, as well. Both principles and pragmatism now align to
argue strongly for backing away from Zombie Twitter.
Why stay on ZT
at all now that it’s both dysfunctional and ethically repugnant?
Admittedly,
it’s partly inertia. Like the zombies who kept returning to the mall every day
in George Romero’s Dawn of the Dead, tweeting was such a deeply engrained part
of my routine I kept it up the site was gradually zombified.
It was also
because, in its earlier days, the decline of Twitter was highly entertaining.
Twitter
attracted a lot of clever, witty, incisive people. As a result, the reaction to
Musk’s inept moves was usually entertaining enough to justify hanging around
even as his actions degraded the overall quality of the site. Remember the
early days of paid “verification” or the “rate limit” weekend?
The
amusement factor has declined sharply, though, and has been eclipsed by the
repulsiveness of Musk’s cozying up to antisemites and white supremacists.
Continuing
to zombie-tweet is also an act of faith, an expression of the hope that some day,
through some sequence of events involving Musk selling it off or somehow losing
control, things will get better.
They
probably won’t. Musk seems determined to reshape it into two (hopefully)
incompatible things: a vehicle for his toxic worldview, and a profitable
corporation. However that ends up, it’s not likely to be pretty.
The road
there might prove entertaining, but the final destination, the destruction of
Twitter or its decline into a completely grotesque variant of its former self,
will be kind of tragic.
In the process,
hundreds, maybe thousands of vibrant, virtual communities will be destroyed.
Twitter was
never a “digital town square.” Town squares are publicly owned. Twitter never
has been.
But there
was a time when it was a place where interesting and productive exchanges could
happen.
Private
owners are inevitably going to exert control over the content posted on their
platform.
They can do
it badly, without concern for trust and safety, or they can to it
conscientiously. They can do it heavy-handedly, or they can to with a light
touch.
Pre-Musk
Twitter did have faults, but it managed to combine some regard for trust and
safety with a relatively light-touch approach to content moderation.
That created
the kind of environment that drew me to Twitter, and helped make it a vibrant, diverse,
interesting place to be.
However
well-intentioned the many sites now vying to replace Twitter may be, at present
they aren’t remotely as engaging as it was in its heyday.
It’s not
their fault – it’s just that they’re starting from scratch, or somewhere near
it. They don’t benefit in the same way that Twitter did from the commitment and
effort of millions of interesting people.
But now Zombie
Twitter doesn’t benefit from those either. It’s driven most of those people
away and replaced them with a large “basket of deplorables,” some of whom Musk
is reportedly remunerating quite well for their ability to trigger reactions
regardless of the veracity of their posts.
Twitter was
once a world unto itself, and a world worth tarrying in.
But now that
particular online world has been corrupted, and as there aren’t really comparable
replacements, I find I can’t echo Michael Stipe and claim that I feel fine as is
ends.
I don’t.
I fell like
something unique, valuable, and possibly irreplaceable has been lost.
I often find
myself reading pieces these days that examine the state of something – trend, institution,
market, company or what have you - and conclude the problem really isn’t with
the phenomenon under question.
The problem,
it’s often concluded, is with the late capitalist context it’s operating in.
That seems to be case with Twitter. And, given the troubled state of other major social-media platforms, “enshittification,” as the writer and activist Cory Doctorow puts it, seems inevitable for those in the privately held domain. (Wikipedia: “Enshittification, also known as platform decay, is the pattern of decreasing quality of online platforms that act as two-sided markets. Enshittification can be seen as a form of rent-seeking.”)
Is the
solution finding some way of establishing a Twitter-like platform that’s
outside the domain of private capital in the way advocated by post-capitalist
theorists like Paul Mason and Jeremy Rifkin?
That, as
they say, is beyond my pay grade.
In the
meantime, you can find me on BlueSky, at @dbcurren.bsky.social.
Until the enshittification
starts there, at least, and we have to do this whole thing all over again …
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